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Repair Services

Our service department is prepped and ready. And in the event you need repairs, we’ll fix it and send it back within 48 hours after it’s received. It’s that simple.

  • Defective products under warranty should be returned freight prepaid for no-charge repair or replacement.

  • Beyond the 2-year warranty period, repairs are billed for parts and labor services used.

  • We feel your pain and routinely acheive a 48-hour turnaround from receipt; operating on a five-day workweek.

  • Repair services for products within the USA are handled right at our manufacturing facility in Richfield, Wisconsin.
     

Get return authorization

  • We need to know your package is coming, so it doesn't get lost or delayed.
  • Start the process by contacting our customer service team at 1.800.558.8722, email or chat.
  • If you're outside the US, contact your local distributor or Server headquarters for assistance at 1.262.628.5600 or email.
     

Pack well and ship to

  • C/O Repair Department RA #_____
    Server Products, Inc.
    3601 Pleasant Hill Road
    Richfield WI 53076
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