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The Kettle Server was a warmer/cooker (with UK style cord) that is constructed of a lightweight aluminum base and stainless steel water vessel.
NOTE: Production for this model was discontinued in June of 2017; with the 2-year warranty and customer support remaining effective for the duration.
Notification of the discontinuation and suggested alternate solutions are found on the Product Update Bulletin.
My unit stopped heating, turning on or is tripping the breaker. What could be wrong?
Quickly double-check, is the outlet getting power? Do you have too many things plugged into the same outlet or circuit? Check operation in another outlet.
Did the unit accidentally get wet or submerged? Save yourself the freight fees and let it fully dry out before sending it in for repair. We have had units returned for repair and with a few days of dry time/transit they started working again.
Has any food waste come in contact with the thermostat? This can cause the unit to stop heating.
Do you use the unit as a water-bath? Using treated or softened water and air drying during non-use is a great way to extend the life of the water vessel; prevents water from leaking through a corroded pinhole onto the electrics within.
Is descaling part of your scheduled maintenance? Over time, lime scale can build up on the unit and cause it to stop working.
* Server Products equipment is sold through dealers or distributors. The list prices shown throughout the site are for estimating cost.
The final cost may be lower or higher based on your location, taking into account taxes, landing fees, etc.
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RICHFIELD, WI 53076
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