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Server Products Resources

How to Make a Return

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Say Yes to the following

  • Return is within 90 days of purchase
  • Item(s) is in new and unused condition
  • Box includes all original packaging and accessories
  • Item is NOT an electrical part; thermostats, heating elements etc. are non-returnable
  • Item is NOT a custom product

Get return authorization

  • We need to know your package is coming, so it doesn't get lost or delayed
  • Start the process by contacting our customer care team at 1.800.558.8722, 1.262.628.5600 or email

Pack well and ship to

  • C/O Repair Department RA #_____
    Server Products, Inc.
    3601 Pleasant Hill Road
    Richfield WI 53076

Monetary details

  • Custom products are non-returnable & non-cancellable
  • Items are subject to a 20% restocking fee
  • Shipping charges cannot be refunded unless shipment was our error
  • Any taxes paid will be included with your refund