How to Make a Return

Say Yes to the following

• Return is within 90 days of purchase
• Item(s) is in new and unused condition
• Box includes all original packaging and accessories
• Item is NOT an electrical part; thermostats, heating elements etc. are non-returnable
• Item is NOT a custom product
   

Get return authorization

• We need to know your package is coming, so it doesn't get lost or delayed
• Start the process by contacting our customer care team at 1.800.558.8722, 1.262.628.5600 or email
   

Pack well and ship to

• C/O Repair Department RA #_____
  Server Products, Inc.
  3601 Pleasant Hill Road
  Richfield WI 53076
   

Monetary details

• Custom products are non-returnable & non-cancellable
• Items are subject to a 20% restocking fee
• Shipping charges cannot be refunded unless shipment was our error
• Any taxes paid will be included with your refund