Problem:On my Single+, the dispenser display will not power up.Solution:Plug power supply into power outlet that has electrical power to it.
Plug power strip into a power outlet that has electrical power to it and turn it on.
Plug the under counter dispenser power supply into the correct motor control power inlet jack located on the back of the encloser.
Plug the USB-C cord jack from the dispenser head into the correct motor control inlet jack located on the back of the encloser.
Plug the USB-C cord into the correct jack from motor control enclosure to motor control enclosure.
Problem:On my Single+, the dispenser head is not providing desired portion.Solution:Use a full supply pouch or fill the direct pour bin.
Securely attach connectors to the product pouch/direct pour bin or pump.
Connect tubing to the pump outlet port which is labeled on the front of the motor control enclosure next to the pump.
Connect direct pour vessel/pouch fitment tubing to the pump inlet port which is labeled on the front of the motor control enclosure next to the pump.
Install and tighten tubing clamps to prevent any air leaks in the system.
Straighten out product tubing so its not pinched.
Clean product discharge opening to clear out any blockage.
Press and hold the digital display icon to get to the desired portion for front-of-house use.
Pre-program portion size at unit setup time to get the same portion size each time - for back-of-house.
Monitor product use throughout the day to make sure a constant supply of product is available.
Remove the cap off of the supply end of the tubing to release the vacuum.
Problem:On my Single+, the dispenser head will not prime.Solution:Use a pouch that is filled with food product or fill direct pour bin with food product.
Securely attach connectors to the product pouch, direct pour bin, and pump.
Securely connect the tubing to the pump outlet port which is labeled on the front of the motor control enclosure next to the pump.
Securely connect the direct pour vessel/pouch fitment tubing to the pump inlet port which is labeled on the front of the motor control enclosure next to the pump.
Ensure the USB-C cable that goes from the head assembly to the below counter assembly is plugged in.
Straighten out product tubing so its not pinched.
Clean product discharge opening to clear out any blockage.
Install and tighten tubing clamps to prevent any air leaks in the system.
Problem:On my Single+, the dispenser is not working in peak performance.Solution:Set up a cleaning regimen that meets all regulatory requirements and is done on a consistent basis.