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Repair Services

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Our service department is prepped and ready. And in the event you need repairs, we’ll fix it and send it back within 48 hours after it’s received. It’s that simple.

  • Defective products under warranty should be returned freight prepaid for no-charge repair or replacement.

  • Beyond the 2-year warranty period, repairs are billed for parts and labor services used.

  • We feel your pain and routinely achieve a 48-hour turnaround from receipt; operating on a five-day workweek.

  • Repair services for products within the U.S.A are handled right at our manufacturing facility in Richfield, Wisconsin.

Get return authorization

  • We need to know your package is coming, so it doesn't get lost or delayed.
  • Start the process by contacting our customer care team at 1.800.558.8722, email or chat.
  • If you're outside the US, contact your local distributor or Server headquarters for assistance at 1.262.628.5600 or email.

Pack well and ship to

  • C/O Repair Department RA #_____
    Server Products, Inc.
    3601 Pleasant Hill Road
    Richfield WI 53076