Our service department is prepped and ready. And in the event you need repairs, we’ll fix it and send it back within 48 hours after it’s received. It’s that simple.
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Defective products under warranty should be returned freight prepaid for no-charge repair or replacement.
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Beyond the 2-year warranty period, repairs are billed for parts and labor services used.
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We feel your pain and routinely achieve a 48-hour turnaround from receipt; operating on a five-day workweek.
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Repair services for products within the U.S.A are handled right at our manufacturing facility in Richfield, Wisconsin.
Get return authorization
- We need to know your package is coming, so it doesn't get lost or delayed.
- Start the process by contacting our customer care team at 1.800.558.8722, email or chat.
- If you're outside the US, contact your local distributor or Server headquarters for assistance at 1.262.628.5600 or email.
Pack well and ship to
- C/O Repair Department RA #_____
Server Products, Inc.
3601 Pleasant Hill Road
Richfield WI 53076