Problem:The bottle or jug cap is not attaching when trying to load my Flavor+.Solution:Try an alternative cap in bag as the unit comes with multiple thread types.
If size is wrong, use larger/smaller version.
Problem:The bottle or jug I am using in my Flavor+ is collapsing.Solution:Cap should be installed snug but do not over tighten.
Unscrew cap and reapply cap to release the vacuum.
Problem:In my Flavor+, the bottle/jug tubing will not reach the connector.Solution:The unit comes with multiple length tubing for different locations. Change bottle tubing to lower bottle location.
Problem:The bottle/jug I'm trying to install in the Flavor+ will not fit.Solution:Large bottles/jugs will only fit in select cabinets so check the configuration to make sure the right bottles/jugs in the right cabinets.
Problem:In my Flavor+, food product is coming from locations inside unit.Solution:Remove side panel to investigate. May need to reconnect tubing or send in for service.
Problem:When trying to clean the Flavor+, the tubes won't reach the cleaning container.Solution:Place cleaning bucket on another bucket to increase height.
Place bucket on a cart to give it increased height.
User Server Products' cleaning cart.
Problem:The tubing in the bottle is too long.Solution:Using scissors, cut the tubing to the proper length so it just goes to the bottom of the bottle/jug.
Problem:The tubing is kinked outside of the bottle/jug in my Flavor+.Solution:Place bottle tubing in different location or connect to a higher connection. Replace tubing if seeing a kink after moving location.
Problem:My Flavor+ is dispensing at an angle or not at all.Solution:Brush the outlet locations at the dispense point and run the cleaning process to clean out the lines.
Problem:When using my Flavor+, it's dispensing the wrong product.Solution:Ensure bottle/jug is in the proper location.
In the back of the unit, ensure the numbers match on both ends of the tube.
Problem:My Flavor+ is not working in peak performance.Solution:Set up a cleaning regimen that meets all regulatory requirements and is done on a consistent basis.
Problem:My Flavor+ won't prime.Solution:Use a bottle or jug with product in it.
Securely attach connectors to the bottle/jug.
Use tubing long enough to reach the bottom of the bottle/jug.
Securely plug in the connectors on the front and back of the unit.
Use the priming cycle to prime, not the free dispense.
Problem:My Flavor+ won't turn on.Solution:Plug power supply into power outlet that has electrical power to it.
Plug power strip into a power outlet that has electrical power to it and turn it on.
If screen does not turn on after 10 minutes, send unit in for service.