Skip to Content
 
Server Products Commerical Food Service Equipment
Main Content

A white bowl of soup with cubed bread garnish

Twin EZ-Topper | 96 oz Pouched Topping Warmer

Model:EZT 96 OZP/N:102831GTIN:687329061303List:$1,602.62 USD
Wish List How To Buy
  • 102831 96 OZ EZ Topper
Fast Facts

EZ-Topper® warmer serves Fudge and Caramel from 96-oz pouches with virtually no mess, product breakdown or waste and up to 98% evacuation.

Certifications:
2YrWarranty
BPA-Free
NSF
UL
Serving Application:
Hot
Supported Plug Types:
USA

Warming and dispensing from a sealed pouch system allows you to serve a quality product from the first serving to the last. Pouched topping systems provide excellent evacuation, which increases the number of servings per bag. And an operational perk is the outside of the pump remains clean – also reducing product waste and making cleanup much easier.

This dry heat unit (non water bath) has individual adjustable thermostat controls for each heat well. Dessert consistency is promoted with the portion control. stainless steel pump. It dispenses a 1-ounce serving per stroke and is adjustable in 1/8-ounce increments. Includes black, engraved knobs to indicate the Caramel and Fudge toppings inside as well as two blank knobs.

Key Benefits
  • Up to 98% evacuation virtually eliminates product waste
  • Closed system helps maintain product quality and freshness
  • Outside of pumps remain clean using bagged product
  • 1-oz portion is adjustable in 1/8-oz increments
  • Radiant heat from the vessel warms the heater blocks to keep toppings warm during slow periods
Special Note

Contact your food distributor for special 96-ounce topping pouches with a 16-mm center fitment; currently packaged by:

  • Ghirardelli Chocolate Company
  • The Hershey Company
  • Lyons Magnus
  • Masterson Company

  • Documentation
  • Videos
  • Trouble Shooting

Specification Sheet

Manuals

Parts Breakdown

Resource Documents

    Problem:

    How do I stop this pump from dripping?

    Solution:

    To take care of this mess maker, check the seals and o-rings. If they look worn with tiny cracks or are misshapen, it's a good time for replacement.

    Problem:

    My EZ-Topper stopped heating, turning on or is tripping the breaker. What could it be?

    Solution:

    First and foremost, is the outlet getting power? Do you have too many things plugged into the same outlet or circuit? Check operation in another outlet.

    Earlier models with the thermostat on the bottom can sometimes have enough debris/dust build up to cause the unit to not heat. To dislodge the debris, remove the set screw and plate and then turn the thermostat dial back and forth 8-10 times. Put the plate and set screw back and try the unit again.

    Did the unit accidentally get wet or submerged? Save yourself the freight costs and let it fully dry out before sending it in for repair. We have had units returned for repair and with a few days of dry time/transit they started working again.

    Problem:

    Why is my pump hard to push down for dispensing?

    Solution:

    This type of symptom was typically seen in Brazed Style (valve bodies) pumps manufactured prior to 1993. Well done on your pump maintenance, if yours is of that age. Our advice is to make sure the ball is resting on the inner valve assembly inside the cage. If that is correctly placed, also ensure the inner valve handle is on the catch.

    Problem:

    Why does my pump dispense only a little or no product (under dispense)?

    Solution:

    The next time your pump is apart for cleaning, check all seals and o-rings for wear or damage. Over time they develop tiny cracks and need to be replaced. Further investigation depends on what style (age) your pump is…

    For a Cast Valve with Captured Balls (1999 to present)
    Make sure the balls move freely when cleaning.

    A Cast Valve with Loose Balls (1993 - 1999)
    Make sure the balls are in the proper place; one in the inlet port of the valve body and the other in the discharge port.

    For Brazed Valve Bodies (prior to 1993)
    Make sure a ball is installed beneath the ball-retaining pin, the retaining pin is in place and a ball is resting on the inner valve assembly under the cage.

    Problem:

    Why is product oozing out around or under the locking collar?

    Solution:

    First make sure that the seal is firmly installed on the piston and stem assembly, with the flare side of the seal facing down. If the seal was installed properly, it likely needs replacing.

    Problem:

    Why isn't my pump returning to the top after dispensing?

    Solution:

    Known to insiders as a plunger problem, it's typically either a missing washer or a broken/missing spring.

    The washer is necessary to compress the spring, so if it's missing, your plunger will not return. A well-used spring can become worn out or broken. The spring is also necessary for pump operation. Now you can call yourself an insider too.

    Your pump Model and Part number are stamped on the lid. With that information, a parts breakdown will determine replacement part numbers.

    Problem:

    My unit stopped heating, turning on or is tripping the breaker. What could be wrong?

    Solution:

    Quickly double-check, is the outlet getting power? Do you have too many things plugged into the same outlet or circuit?
    Check operation in another outlet.

    Did the unit accidentally get wet or submerged?
    Save yourself the freight fees and let it fully dry out before sending it in for repair. We have had units returned for repair and with a few days of dry time/transit they started working again.

    Has any food waste come in contact with the thermostat?
    This can cause the unit to stop heating.

    Do you use the unit as a water-bath?
    Using treated or softened water and air drying during non-use is a great way to extend the life of the water vessel; prevents water from leaking through a corroded pinhole onto the electrics within.

    Is descaling part of your scheduled maintenance?
    Over time, lime scale can build up on the unit and cause it to stop working.

    * Server Products equipment is sold through dealers or distributors. The list prices shown throughout the site are for estimating cost.
    The final cost may be lower or higher based on your location, taking into account taxes, landing fees, etc.