EZ-Topper™ units dispense more servings of warm Fudge or Caramel from a 48-oz pouch with virtually no mess, product breakdown or waste for a quality product from the first serving to the last.
Contact your food distributor for special 48-ounce topping pouches with a 16-mm center fitment currently packaged by:
Manual for EZ-Topper or Advantage Pump | Includes: Parts List, Assembly, Disassembly, Cleaning, Care & Troubleshooting
A snapshot matrix of food manufacturers using Server pouched product dispensing equipment.
SST Pump Change: Replaced machined seal assembly (83003 Rev F) on all 1 oz stainless steel pumps with a molded Teflon® seal (83003 Rev G)
SST Pump Change: Updated blue 88554 pump gasket affects 2 oz portion pumps as well as Advantage and EZ-Topper warmers with pumps.
How to install gauging collars to a Server Product stainless steel pump
How to disassemble a Server Products stainless steel pump for cleaning and/or perform the NSF approved procedure for Clean In Place (CIP).
How to work with Server Products EZ-Topper hot topping warmer.
How to assemble a Server Products stainless steel pump.
Trouble shooting a Server Products Stainless Steel Pump when the plunger won't return.
Trouble shooting a Server Products Stainless Steel Pump when product is oozing out of the locking collar.
How do I stop this pump from dripping?
To take care of this mess maker, check the seals and o-rings. If they look worn with tiny cracks or are misshapen, it's a good time for replacement.
Why is my pump hard to push down for dispensing?
This type of symptom was typically seen in Brazed Style (valve bodies) pumps manufactured prior to 1993. Well done on your pump maintenance, if yours is of that age. Our advice is to make sure the ball is resting on the inner valve assembly inside the cage. If that is correctly placed, also ensure the inner valve handle is on the catch.
Why does my pump dispense only a little or no product (under dispense)?
The next time your pump is apart for cleaning, check all seals and o-rings for wear or damage. Over time they develop tiny cracks and need to be replaced. Further investigation depends on what style (age) your pump is… For a Cast Valve with Captured Balls (1999 to present) Make sure the balls move freely when cleaning.
A Cast Valve with Loose Balls (1993 - 1999) Make sure the balls are in the proper place; one in the inlet port of the valve body and the other in the discharge port.
For Brazed Valve Bodies (prior to 1993) Make sure a ball is installed beneath the ball-retaining pin, the retaining pin is in place and a ball is resting on the inner valve assembly under the cage.
Why is product oozing out around or under the locking collar?
First make sure that the seal is firmly installed on the piston and stem assembly, with the flare side of the seal facing down. If the seal was installed properly, it likely needs replacing.
Why isn't my pump returning to the top after dispensing?
Known to insiders as a plunger problem, it's typically either a missing washer or a broken/missing spring.
The washer is necessary to compress the spring, so if it's missing, your plunger will not return. A well-used spring can become worn out or broken. The spring is also necessary for pump operation. Now you can call yourself an insider too.
Your pump Model and Part number are stamped on the lid. With that information, a parts breakdown will determine replacement part numbers.
My unit stopped heating, turning on or is tripping the breaker. What could be wrong?
Quickly double-check, is the outlet getting power? Do you have too many things plugged into the same outlet or circuit? Check operation in another outlet.
Did the unit accidentally get wet or submerged? Save yourself the freight fees and let it fully dry out before sending it in for repair. We have had units returned for repair and with a few days of dry time/transit they started working again.
Has any food waste come in contact with the thermostat? This can cause the unit to stop heating.
Do you use the unit as a water-bath? Using treated or softened water and air drying during non-use is a great way to extend the life of the water vessel; prevents water from leaking through a corroded pinhole onto the electrics within.
Is descaling part of your scheduled maintenance? Over time, lime scale can build up on the unit and cause it to stop working.
EZ-Topper™ Pouched Topping Merchandisers
Single EZ-Topper | Dual Pouch Warmer
Single EZ-Topper | Dual Pouch Warmer, Non-Heated Spout
Twin EZ-Topper | Pouched Topping Warmer
* Server Products equipment is sold through dealers or distributors. The list prices shown throughout the site are for estimating cost.
The final cost may be lower or higher based on your location, taking into account taxes, landing fees, etc.